Know Exactly What to Expect

You work directly with the owners, not junior staff. Here’s our complete 9-stage process from first contact to monthly service.

Kimberly Rodden, Bookkeeping Expert serving Dallas-Fort Worth
1

Lead Capture

You find us through Google, LinkedIn, referral, or AMH Accounting. Fill out a quick form or call directly. Response goal: same business day.

What We Handle

  • Quick contact form
  • Direct phone line
  • Same-day response

What You Provide

  • Name and business info
  • Brief description of needs
2

Discovery Call

30 minutes

We learn about your situation – how behind are your books, what systems you use, what is broken, what keeps you up at night. We listen, we do not sell.

What We Handle

  • Qualify fit
  • Understand your situation
  • Answer your questions

What You Provide

  • Your time
  • Honest answers about your books
3

Proposal Prep

48 hours

We review discovery notes, determine the right tier, assess cleanup scope, and build your custom proposal.

What We Handle

What You Provide

  • Patience (just 48 hours)
4

Proposal & Close Call

30 minutes

We walk through the proposal, explain the recommended tier and why. If ready, we sign and collect first payment right on the call.

What We Handle

  • Explain recommendations
  • Answer final questions
  • Send agreement

What You Provide

  • Decision
  • First payment
5

Kickoff Call

30 minutes (within 48 hours)

Set clear expectations, establish communication cadence, and provide access to your shared document folder.

What We Handle

  • Communication plan
  • Document checklist
  • Timeline

What You Provide

  • Commitment to the process
6

Onboarding

5 business days

Once all documents are received, we set up or clean up your QuickBooks, establish chart of accounts, and begin building your SOPs.

What We Handle

  • QBO setup/cleanup
  • Bank feed connections
  • System configuration

What You Provide

  • QBO login
  • Bank/credit card statements (12 months)
  • Recent tax return
  • CPA contact info
7

Cleanup & Catch-Up Phase

If your books are behind, we fix them. Duration depends on complexity. You receive regular progress updates throughout.

What We Handle

  • Historical cleanup
  • Reconciliation
  • Error correction

What You Provide

  • Any missing documents we request
8

Cleanup Review & CPA Handoff

We walk you through what was done, show you your current numbers, and hand off to your CPA for tax planning.

What We Handle

  • Review meeting
  • Documentation
  • CPA coordination

What You Provide

  • Your time for the review
9

Monthly Recurring Service

The long-term relationship begins. Clear expectations, regular reporting, proactive communication.

What We Handle

What You Provide

  • Continued access
  • Timely responses

Ready to Get Started?

Book a discovery call and we’ll take it from there.